Last updated: 2025.11.09.

This Privacy Policy describes how Hypeline Co., Ltd. (“we”, “our”, or “us”), operator of the Mingo platform (“Mingo”, “the Service”, or “the Platform”), collects, uses, and protects personal information of users (“you”, “user”, “creator”, or “client”) who access or use openmingo.com.

By using Mingo, you agree to this Privacy Policy and consent to the collection and processing of your personal information as described herein.
If you do not agree with any part of this Policy, please discontinue use of the Service immediately.

1. Company Information

Company: Hypeline Co., Ltd.
Business Address: (402-23) 48, Gwanpyeong-ro 182beon-gil, Dongan-gu, Anyang-si, Gyeonggi-do, Republic of Korea
Brand: Mingo
Contact: support@openmingo.com

Hypeline operates Mingo — a digital marketplace connecting creators who offer AI-generated or digital content and clients who purchase them.

2. Information We Collect

We collect the following information to operate and improve our platform.

(a) Information You Provide

Account: name, email, username, password, contact details.
Creator: profile data, portfolio links, payment info (PayPal), tax-related details.
Transactions: purchase history, payment confirmation data.
Communication: inquiries, chat messages, reviews, support requests.
Uploaded content: files, text, or creative materials you submit.

(b) Automatically Collected

Log data: IP address, browser, OS, time zone, referring URLs.
Usage data: pages viewed, clicks, time on site.
Cookies: used for functionality, analytics, and personalization.

(c) From Third Parties

We may receive data from:

Payment providers (e.g., PayPal).
Analytics or advertising tools (e.g., Google Analytics).
Social login or referral partners.

3. Purpose of Use

We use collected data to:

Operate accounts, process transactions, and deliver services.
Communicate with users, respond to requests, and provide support.
Facilitate interactions between creators and clients.
Maintain security, prevent fraud, and comply with legal obligations.
Improve user experience and product quality.
Send notifications, updates, or policy changes.

We do not sell your data to any third parties for marketing or profit.

4. Legal Basis (GDPR Compliance)

If you reside in the EEA, your data is processed based on:

Contract necessity (service delivery and payment).
Legal obligation (record keeping, taxation).
Legitimate interest (security, analytics, service improvement).
Consent (marketing, cookies).

5. Cookies and Tracking

Cookies help us operate essential functions and analyze traffic.
You can disable cookies in your browser, but some parts of the Service may not function properly.

6. Data Sharing

We may share limited data with:

Service providers for hosting, analytics, or security.
Payment processors (e.g., PayPal) for order validation.
Legal authorities if required by law or court order.
Creators or Clients for transaction-related communication.

We do not control and are not responsible for how external service providers such as PayPal, analytics vendors, or cloud hosts handle your data once it leaves our systems.
Users are encouraged to review the privacy policies of all third-party providers they interact with.

7. Data Storage and Retention

Data is stored on secure servers located in Korea or other compliant regions.
Transaction records are retained for a minimum of five (5) years for legal and accounting purposes.
User content may be stored until account deletion or longer if required for dispute resolution.
Backups are periodically generated and stored in encrypted form.

We make reasonable efforts to protect your data, but cannot guarantee absolute security against unauthorized access, hacking, or data breaches.
Use of the internet always carries inherent risks.

8. Security Measures

We use:

HTTPS encryption (SSL/TLS).
Server firewalls, malware scanning, and regular audits.
Access control and password policies for internal staff.
Third-party cloud infrastructure with recognized certifications (e.g., AWS, Cloudflare).

However, no security system is infallible.
We cannot be held liable for damages or losses caused by cyberattacks, service interruptions, or data interception beyond our reasonable control.

9. User Responsibilities

By using Mingo, you agree that:

You are responsible for the accuracy of the information you provide.
You will not share your account credentials with others.
You understand that uploaded files, portfolios, or messages may be visible to other users as part of normal marketplace operation.
Any personal or sensitive data voluntarily disclosed in public or creator profiles is shared at your own risk.

10. Intellectual Property & User-Generated Content

All content uploaded by creators remains their sole responsibility.
Hypeline does not verify ownership, originality, or rights to uploaded content.
Any copyright or IP disputes must be resolved directly between the parties involved.
The Company shall not be liable for any infringement claims, losses, or damages arising from creator-provided materials.

By uploading content, you grant Hypeline a non-exclusive license to display and promote it within the platform solely for operational purposes.

11. Payment and External Processing

All payments are processed by third-party gateways such as PayPal.
Hypeline does not store credit card or banking credentials.
Transaction records may be stored for tax or refund verification only.
We are not responsible for any loss, chargeback, or unauthorized access occurring within third-party payment systems.

12. International Data Transfers

Your data may be transferred to and processed in other jurisdictions.
We use standard contractual clauses and industry safeguards to ensure adequate protection.
Nevertheless, by using Mingo, you acknowledge and accept that cross-border data transfers may involve risks beyond our control.

13. Limitation of Liability

To the fullest extent permitted by law:

The Company shall not be liable for any indirect, incidental, consequential, or punitive damages arising from the use of this website or any loss of data, revenue, or goodwill.
We are not responsible for data breaches, content misuse, or external events beyond our reasonable control.
The Service is provided “as is” and “as available,” without warranties of any kind, express or implied.
Users are solely responsible for protecting their own systems, passwords, and devices.

14. Third-Party Links and External Services

Mingo may include links or integrations to third-party sites.
These are provided for convenience and do not imply endorsement.
We are not responsible for the privacy practices or security of any external website or service.

15. Your Rights

You may:

Access, correct, or request deletion of your personal data.
Withdraw consent where applicable.
Request copies or transfer of your stored data.
File a complaint with a data protection authority.

Requests: teamhypeline@gmail.com

We may require proof of identity before processing your request.

16. Policy Updates

This Privacy Policy may be modified from time to time.
Updates take effect once posted on this page.
You are encouraged to review it periodically.
Continued use of the Service after an update constitutes acceptance of the revised policy.

17. Contact

Hypeline Co., Ltd. (Mingo Team)

(402-23) 48, Gwanpyeong-ro 182beon-gil, Dongan-gu, Anyang-si, Gyeonggi-do, Republic of Korea

18. Disclaimer and Acknowledgment

By using Mingo, you expressly acknowledge and agree that:

Your use of the Service is at your own risk.
We cannot guarantee that the platform will operate uninterrupted or error-free.
We are not responsible for the actions, omissions, or statements of creators, clients, or any other third party using this Service.
Any transactions, communications, or exchanges between users occur directly between those parties.
Hypeline’s role is limited to providing a neutral digital infrastructure that enables such exchanges.